Camrox Ltd aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

The data controller is Peter Lisney who is also the information Governance Lead and the Data Protection Officer.

This Privacy Notice is available on the business website or by calling Camrox Ltd on 01962 600901.

You will be asked to provide personal information when communicating with the business. The purpose of us processing this data is to provide optimum service to you.

The categories of data we process are:

  • Personal and business data for the purposes of staff and self-employed team members management.

  • Personal and business data for the purposes of direct mail/email/text/other marketing.

We never pass your details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential.

Personal and business data is obtained when a client engages with Camrox, when a client is referred to the business and when a person subscribes to an email list.

The lawful basis of processing personal data such as name, address, email or phone number is:

  • Consent of the data subject

  • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract

The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention procedure available from the business.

You have the following personal data rights:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

Further details of these rights can be seen at the Information Commissioner’s website.

Comments, suggestions and complaints

Please contact Peter Lisney at the business for a comment, suggestion or a complaint about your data processing at 01962 600901 or by writing to Camrox Ltd, 10 Parchment Street, Winchester, SO23 8AT. We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.